Please read this policy before subscribing to a paid plan. By paying, you accept all of these terms.
1. No refunds after purchase
Paid plans (Pro / VIP) are digital services activated immediately. We reserve the right not to refund after payment, whether or not the service has been used.
2. Exception: billing errors
We will refund only in the case of a billing error, such as:
- Being charged twice for the same item
- Being charged without subscribing, or an amount that does not match the plan you chose
Please notify us within 7 days of the charge, with evidence. We will review and refund the portion charged in error.
3. Renewal and cancellation
- Card payment: renews automatically each cycle. You can cancel any time through LINE (type “แพ็กของฉัน” / my plan, then cancel renewal). Cancellation takes effect from the next cycle, and your plan stays active until the end of the cycle already paid for.
- PromptPay: a one time payment per cycle, with no automatic charge. We remind you to renew through LINE before your plan expires.
(No refunds for a cycle already paid for.)
4. Contact
For payment or eligible refund matters, use our contact form or LINE
Note: this document is a starting template and should be reviewed by a legal advisor before real world use.